Check-In and Check-Out: Check in begins at 4:00 p.m. Checkout is 11:00 a.m. Late checkouts are subject to an additional charge.

Cancellation Policy: Reservations must be cancelled 24 hours prior to arrival date to avoid a penalty of a one-night hotel stay. No-shows are charged a fee of a one-night hotel stay. Exceptions may apply during holidays, special events or conventions.

Deposit Policy: Upon check-in a $50 deposit will be required with a major credit card or debit card. Credit card will have a pending authorization for up to 14 business days. Please note, use of a debit card will result in a $50 charge and will take up to 30 business days to be refunded. No cash or pre-paid cards accepted.

Pet Policy: Boomtown New Orleans does not allow pets. Please contact the hotel directly for pet boarding facilities in the area.

Smoking Policy: All rooms are non-smoking. A $250 cleaning fee will be charged for smoking in a non-smoking hotel room.

Parking and Complimentary Valet: Self-parking is available in the main parking area. Valet parking at the casino entrance is available and complimentary.